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Q2 2024

Provider Newsletter

Clients

As we wrap up Q2, we are excited to showcase our partnerships across the United States. For therapy providers, there are some noteworthy clients to look out for. Here’s a refresh of Bardavon’s client list:

Acadia

American Contractors Insurance Group Inc

Applied Underwriters

Averitt Express

Berkley Agribusiness

Berkley Environmental

Berkley Mid-Atlantic

Berkley Oil & Gas

Brentwood Services Administrators, Inc.

Brotherhood Mutual

Builders Mutual Insurance

Camping World

Charles Taylor TPA

Charter Communications Inc

Chicago Public Schools

City of Burbank (CA)

City of Columbia (SC)

City of Jacksonville (FL)

Compensation Claims Solutions

Continental Western Group (CWG)

Cosentino’s Food Stores

Cottingham & Butler Claims Services

Cowell Insurance Services

Cox Automotive – Program

Cox Communications – Program Lvl 3

Cox Corporate – Other Operations – Program

Cox Enterprises

Creative Risk Solutions

Crum & Forster Insurance

Des Moines Public Schools

EMC Insurance

EMC Claims Solutions

Farm Bureau

Foresight Commercial Insurance

Great West Casualty

GuideOne Mutual Insurance Co.

Hostess Brands, Inc. (The J. M. Smucker Company)

Inspire Brands

Johnston & Associates

Kenco Group Inc

Lowe’s Companies, Inc.

McKesson Corporation

Medical Services Quotes

Medline Industries Inc

Method Claims Management

Midwest Family Mutual Insurance Co

Midwest Public Risk

MissVIC (Brentwood Administrators, Inc.)

Montgomery County Self Insurance Program (MD)

Murphy-Hoffman Company

North Carolina Farm Bureau Insurance Group

North Carolina League of Municipalities (NCLM)

Packaging Corporation of America

Packard Claims Administration

Planned Administrators, Inc.

Prescient National

Providence Risk & Insurance Services

Publix

Seaboard Foods, LLC

Selective Insurance

Simmons Foods

South Carolina Association of Counties fka Ariel TPA

Southern Glazer’s Wine-Spirits

SP+ Corporation

Specialized Contract Administrators

Staff Zone

SteadPoint Insurance Group

Strategic Comp

SUNZ Insurance/Next Level Administrators

The J. M. Smucker Company

The Seminole Tribe of Florida

TopBuild

U.S. Xpress

Union Standard

United Fire Group

Wegmans


Updated Service Offering

How can you ensure you are not missing out on any referral opportunities?

Do you have new clinics or new clinicians available to treat our referrals?

Our Enrollment team is here to help ensure we have an accurate representation of all the great service offerings your group has to provide. Email us your updated rosters and service offerings to [email protected]. Don’t take a chance on missing referrals with Bardavon!


Where to Find Us

Check out the upcoming conferences Bardavon will be attending / exhibiting at in 2024. Will you be attending? If so – let us know! Email us at [email protected] – we’d love to meet you!

PRIMA | June 6 – 9, 2024 | Nashville, TN

TN Bureau of WK Comp Ed Conference | June 12 – 14, 2024

MSWCA Chapter Meeting | July 17, 2024

ASSP | August 7 – 9, 2024 | Denver, CO

WCI | August 18 – 21, 2024 | Orlando, FL

GA Safety Conference | September 4 – 6, 2024

NC PRIMA Annual Conference | September 2024 | Wrightsville Beach, NC

NSC | September 2024

SCWCEA 48th Annual Educational Conference on Workers’ Compensation | October 20 – 22, 2024 | Myrtle Beach, SC


You Are the Custodian of Medical Records

As a reminder, whether you utilize bNOTES – Bardavon’s workers compensation guided system – for treatment or not, you as the provider remain the custodian of your medical records. If you are ever subpoenaed for medical records, you can print your notes directly from bNOTES.

Are you a bNOTES provider and have a request for multiple dates of service?  Please contact [email protected] for assistance to print notes to a pdf. 

For Preferred non-bNOTES providers, simply copy notes from the patient’s chart and submit.

If a subpoena or lawyer has asked for a billing ledger or itemized statement, you may be able to produce this information from your EMR system, or you may contact the adjuster on the case for payments made for specific dates of service. This is not something Bardavon provides.

As always – if you have any questions, please contact us at [email protected]!


Clinical Expectations

Thank you for partnering with Bardavon to provide excellent care for our injured workers and facilitate their successful return-to-work. Our clients are relying on you as the treating therapist to clearly document progress with therapy, including objective measures, functional abilities relative to job requirements, and any concerns or barriers to progress. As a key member of the care team interacting closely with the injured worker, your input and insights are valuable, and clear and timely communication is critical.  

To optimize care for the injured worker, Bardavon asks that you: 

Timely Documentation: Submit all documentation (initial evaluation, daily notes and exercise flow sheets, progress notes, discharge notes) within 48 hours. 

Continuity of Care: As the treating therapist, please ensure continuity of care by reaching out to the referring physician for new orders if additional therapy is indicated. 

Monitoring Authorized Visits: Monitor the number of authorized visits to avoid treating over-auth and reach out to Bardavon and/or the physician with at least 2 remaining visits if continued care is recommended. 

Managing Cancellations/No-shows: Document all cancellations/no-shows and ensure that the injured worker is rescheduled to avoid lapses in care. 

If you have any clinical-related questions or concerns, please reach out to the Clinical team at: [email protected].


Day Rate vs. Daily Maximum Reimbursement

To maximize reimbursement and ensure stakeholders understand the treatment taking place during an injured workers therapy visit, it is crucial to document and bill for all services provided. The term “day rate” is commonly used but not fixed;  there are no flat rates. Most often there is a daily maximum in place, meaning your earning potential is based on documentation and billing. Therefore, its essential to document and bill for all services rendered to maximize your reimbursement.


Sending New Referrals

Bardavon has 4 easy ways to submit a new referral!

  1. Webform: www.bardavon.com/referral (New, improved, and easy to use!)
  2. Email: [email protected]
  3. Fax: 913-236-3559
  4. Call: 913-236-3551

We’d love to hear from you!

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