April 18, 2024 | News

Assertive Durable Medical Equipment Sales Tactics on the Rise

April 17, 2024 – Bardavon employer clients have notified us of a concerning trend in the Workers’ Compensation industry. They report that various durable medical equipment (DME) companies are using assertive sales tactics to encourage therapy providers into utilizing their services. This includes, but isn’t limited to, DME’s providing therapists with script pads to expedite purchase.

Once the equipment is approved by the physician, our clients have experienced therapy providers ordering DMEs directly from these companies. However, that is outside the scope of a physical or occupational therapist license.

As your valued Workers’ Compensation partner, Bardavon reminds our network providers and potential provider partners to be aware of this practice. Network providers should disengage with DME companies that are utilizing these unethical business practices to up-sell equipment.

If you feel that a DME would be beneficial to a specific Workers’ Compensation patient, please discuss it with the treating physician and the adjuster/case manager on the file.

If you have any additional questions or concerns, contact Bardavon’s Client Success Team at [email protected]. We are here to support you.